“Im thnkng out loud now…, …..” Someone wrote this in the chat this morning (28 June 2018) during the webinar “Public Diplomacy, Dutch chair in UN security council” from Dutch Ministry of Foreign Affairs. And then she formulated her new born thoughts in the chat about the topic we discussed.
That means that someone was sharing thoughts which had not previously been thought by this person. So this “someone” was inspired and felt free to share these thoughts.
This is what we want in a webinar when we want to share knowledge and experience, when we heading for knowledge construction between participants. Also we want participants to share tacit knowledge, experiences, thoughts.
What is needed to share thoughts, knowledge and experiences and to construct new thoughts and thus knowledge between participants in a webinar?
- Set a culture where comments are not judged, but encouraged. Be happy with any participation as long as it is positive. Always say thanks for their input.
- Act like a pro and be quiet -as a presenter- when you ask your participants to chat what is on their minds. Otherwise you make them crazy!
- Double check the quality of your questions. Are your questions only relevant for you, or are the questions and answers relevant for all participants?
- Make time for participants to think and type.
- When comments are generic, don’t always react on these yourself as a presenter, but ask participants what their thoughts are on this comment.
- As a presenter: facilitate more if you want dialogue, present less.
- Your content has to be inspiring. That means participants can DO something with it after the show, or that they have new thoughts on what they have to do in the next weeks, months.